Need Customer Service?
We are here to answer questions, provide technical support and assist you.
By Phone (Monday through Friday – 8 am to 4 pm [EST-US]): 800-473-5298 (US)
By Email: Use our Contact Form
Presby Environmental is Dedicated to Customer Service.
In order to provide you with the highest level of support, we offer the following services free of charge:
- Professional Technical Support
- Online Training Classes
- Design & Installation Manuals– (see your individual state)
- Owner’s Manual/Operation & Maintenance Info
- Checklists & Worksheets for Designers & Installers– (see your individual state)
- Large CAD Library of PEI Systems Formats to aid Designers & Installers
- New CAD Lisp Software for drafting our systems (NH, VT, ME & MA only)
- Periodic, Informative Technical Bulletins
- Listings of Dealers by state or region
- Listings of System Sand Suppliers/Testing Labs by state or region
- Listings of PEI Certified Designers & Installers in your areas (Available by telephone only)
The Customer Service Team at PEI strives to provide the best support possible.
Please be sure to let us know how we can help you!
For Customer Service or Technical Support:
Email: Please use our contact form to request more information on Enviro-Septic® Technology or ask a question.
We will respond to you within one business day.