Contact Us

Need Customer Service?

We are here to answer questions, provide technical support and assist you.

Presby Environmental is Dedicated to Customer Service.

In order to provide you with the highest level of support, we offer the following services free of charge:

•Professional Technical Support
Online Training Classes Sign-up
Design & Installation Manuals- (see your individual state)
Owner’s Manual/Operation & Maintenance Info
Checklists & Worksheets for Designers & Installers- (see your individual state)
Large CAD Library of PEI Systems Formats to aid Designers & Installers
New CAD Lisp Software for drafting our systems (NH, VT, ME & MA only)
Periodic, Informative Technical Bulletins
Listings of Dealers near you that sell our products
Listings of System Sand Suppliers/Testing Labs
•Listings of PEI Certified Designers & Installers in your areas (Available by telephone only)

The Customer Service Team at PEI strives to provide the best support possible.
Please be sure to let us know how we can help you!

For Customer Service or Technical Support:

Email: Please use the convenient form below to request more information on Enviro-Septic® Technology or ask a question.

We will respond to you within one business day.


Inquiries by Mail:

Presby Environmental, Inc.

143 Airport Rd.

Whitefield, NH 03598

Prefer to contact us by phone?  Our customer service and technical staff are available 8 am to 4 pm (EST), Monday through Friday.

Phone: 800-473-5298

Fax: 603-837-9864

After business hours and during weekends, please email us at info@presbyeco.comor use the convenient form below.

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Information Requested:
Brochure
Design Template (plastic tool used to assist in hand drawing)
State of Maine S.E. Enviro-Septic HHE 200 Forms
Owners Manual
List of Certified Enviro-Septic® Designers
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List of Certified Enviro-Septic® Installers
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Enviro-Septic® Design and Installation Manual
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Presby Maze® Design and Installation Manual
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